I've sent to Japan before using this and had no problems. On the whole a very honest bunch of people. Only issue i had was the first time i was given the address in japanese characters and wasn't sure if that would get it out of the UK to the right country ok. He supplied me with the address in english and just put both on the parcel. Got there fine. Although i have sent there since and just put the address in English and that also got there ok.